FAQ
General Electrical Questions
Yes. All EPI electricians are fully licensed, insured, police-checked, and Working With Children certified. Safety and professionalism are at the core of how we work.
Absolutely. Much of our day-to-day work involves helping clients with smaller tasks like replacing lights, installing appliances, fixing power issues, and handling general repairs.
We respond as promptly as possible and will always give you honest, realistic timeframes. If something is urgent or a safety concern, we’ll prioritise it.
We service Sydney’s Inner West, Western Suburbs, Eastern Suburbs and Lower North Shore.
Pricing & Quotes
Yes. We offer free quotes and free solar consultations. You’ll always know the cost before we begin any work.
Yes. EPI Electrical Group is built on honesty and trust. We provide clear, detailed pricing and never inflate quotes.
Of course. We can quote via photos, videos or a site visit depending on the job.
Service Work & Repairs
We can assist with lighting issues, faulty switches, power outages, appliance installation, smoke alarms, fan replacements, safety checks and general fault finding.
Yes. We work with all residential clients and communicate clearly with everyone involved.
Yes. We regularly upgrade lighting and electrical components to more efficient options.
Switchboard & Rewiring
Common signs include frequent tripping, flickering lights, ceramic fuses, burning smells, or an older home that hasn’t been updated.
We work carefully and respectfully. Disruption is kept to a minimum and we explain everything before we begin.
Solar & Battery
Yes. We provide obligation-free consults with honest recommendations tailored to your property.
Absolutely. We offer storage options to help you use more of your own solar energy.
During your consult, we assess your roof, energy usage and goals to design a system that suits you.
NDIS Electrical Modifications
Yes. We are fully registered and experienced in supporting participants with safe, accessible electrical modifications.
We collaborate closely with coordinators, families, and occupational therapists to ensure modifications meet the participant’s needs.
Yes. We aim to prioritise safety and urgent accessibility concerns wherever possible.
Property Managers & Strata
Yes. We arrange access, communicate clearly and always treat tenants respectfully.
Absolutely. We offer clear documentation to assist property managers, strata committees and owners.
Yes, including lighting, safety checks, faults, and building-wide upgrades.
Commercial Electrical Services
Yes. We work with commercial spaces of all sizes, including offices, retail stores, cafés, warehouses and more.
We can arrange after-hours work to minimise disruption to your operations.
Yes. We offer consistent maintenance and service work for commercial clients.
Safety & Compliance
Yes. We install and test safety devices to ensure your property meets current regulations.
Absolutely. We can advise on, and complete work required for rental properties, insurance requirements, and workplace standards.
Scheduling & Process
You can request a quote through our website or call us directly and we’ll organise a time that suits you.
Yes. We keep communication clear and let you know when we’re on our way.
Always. We keep you informed at every step, so you know exactly what’s happening.
Still have questions?
If you didn’t find what you were looking for, our team is happy to help.