Frequently Asked Questions
Sydney’s Inner West, Western Sydney, Eastern Suburbs and Lower North Shore.
General Electrical Questions
Yes. EPI electricians are fully licensed, insured, police checked and Working With Children cleared. We carry out work to current standards and treat safety seriously on every job.
Yes. A lot of our day-to-day work involves smaller service jobs such as replacing light fittings, installing appliances, fixing power issues, carrying out safety checks and handling general repairs.
We aim to respond promptly and will always give you a realistic timeframe. If the issue is urgent or involves safety concerns, we do our best to prioritise it.
We service Sydney’s Inner West, Western Sydney, Eastern Suburbs and Lower North Shore, including suburbs such as Concord, Five Dock, Burwood, Parramatta, Bondi, Randwick, Chatswood and Lane Cove.
Pricing & Quotes
Yes. We provide free quotes for electrical work and free consultations for solar and battery projects.
Yes. We believe in clear pricing from the start, with no inflated quotes and no unnecessary extras.
Yes. Depending on the job, we may be able to provide a quote from photos or videos, or we may recommend a site visit first.
Service Work & Repairs
We help with lighting issues, faulty switches, power outages, appliance installations, smoke alarms, fan replacements, safety checks and general fault finding.
Yes. We work with homeowners, landlords, tenants, property managers and strata teams, and we keep communication clear throughout the job.
Yes. We regularly install energy-efficient lighting and other electrical upgrades that help improve performance and reduce energy use.
Switchboard Upgrades and Rewiring
Common signs include frequent tripping, flickering lights, ceramic fuses, burning smells, limited capacity, or an older home that has not had an electrical upgrade in years.
We work carefully to minimise disruption and explain the process before starting. The level of disruption depends on the property and the scope of works, but we always aim to keep the job as tidy and manageable as possible.
Solar & Battery
Yes. We offer free solar and battery consultations with practical recommendations based on your property and how you use power.
Yes. We install battery storage systems that help you use more of your own solar energy and improve how your property manages power
During your consultation, we assess your roof space, energy use and goals to recommend a system that suits your property.
NDIS Electrical Modifications
Yes. EPI is a registered NDIS provider with experience delivering safe, compliant electrical modifications for participants.
Yes. We work with participants, families, support coordinators and occupational therapists to help deliver modifications that meet the participant’s needs.
Where possible, yes. If the issue affects safety or accessibility, we do our best to prioritise it.
Property Managers & Strata
Yes. We can coordinate access, communicate clearly and carry out work respectfully within occupied properties.
Yes. We can provide clear updates, photos and job information to assist property managers, strata managers, committees and owners.
Yes. We carry out common-area lighting work, safety checks, fault finding, repairs and upgrade works for strata and managed properties.
Commercial Electrical Services
Yes. We work with a range of commercial clients, including offices, retail stores, cafés, workplaces and other business premises.
Where needed, yes. We can discuss after-hours work to help reduce disruption to your operations.
Yes. We provide ongoing maintenance and service work for commercial clients who need reliable electrical support.
Safety & Compliance
Yes. We install and test safety switches, smoke alarms and other key safety devices in line with current requirements.
Yes. We can assist with electrical work needed for rental properties, insurance requirements, workplace standards and general compliance upgrades.
Scheduling & Process
You can request a quote through the website or call us directly to discuss the job and arrange a suitable time.
Yes. We keep communication clear and let clients know when to expect us.
Yes. We keep you informed throughout the work so you know what is happening and what comes next.
Still have questions?
If you did not find what you were looking for, get in touch with our team.
We’re happy to help with electrical, solar and NDIS enquiries across Sydney.